Privacy Policy

Your privacy is our priority. Learn how we protect your personal information.

Last Updated: January 1, 2024

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Payment information and billing details
  • Reservation preferences and special requests
  • Guest loyalty program information
  • Communication preferences
Automatically Collected Information

When you visit our website or use our services, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Location data (with your consent)

How We Use Your Information

We use your personal information for the following purposes:

Service Provision
  • Process reservations and payments
  • Provide customer support
  • Communicate about your stay
  • Manage loyalty programs
Business Operations
  • Improve our services and facilities
  • Conduct market research
  • Send promotional communications
  • Ensure security and safety

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us provide our services, such as payment processors, cleaning services, and technology providers.
Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards
  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security updates
  • Access controls and monitoring
Administrative Safeguards
  • Staff training on privacy practices
  • Limited access to personal information
  • Regular privacy assessments
  • Incident response procedures

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Cookie Type Purpose Duration
Essential Website functionality and security Session
Analytics Website usage analysis 2 years
Marketing Personalized advertising 1 year
Preferences Remember your settings 1 year

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Your Privacy Rights

Under applicable privacy laws, you have the following rights:

Access & Portability

Request access to your personal information and receive a copy in a portable format.

Correction & Update

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Opt-Out

Withdraw consent for marketing communications and certain data processing.

Children's Privacy

Important Notice

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Parents and guardians who believe their child has provided personal information should contact us immediately using the information provided below.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

  • Notification: We will notify you of material changes by email or through our website
  • Effective Date: Changes become effective 30 days after notification
  • Review: We recommend reviewing this policy periodically
  • Archive: Previous versions are available upon request
Stay Informed: Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Our Privacy Team

For questions about this privacy policy or to exercise your privacy rights, contact us:

Privacy Officer

Flare Void Breaker Hotel
1250 Bay Street
Toronto, ON M5R 2A5, Canada

Contact Information

Email: privacy@flarevoidbreaker.info
Phone: +1 (416) 555-0123
Response Time: Within 30 days

Questions About Your Privacy?

Our privacy team is here to help. We're committed to protecting your personal information and respecting your privacy rights.

Contact Privacy Team